Don Bruns
Washington, DC-based User Experience Consultant - don@donbruns.net - 856-266-2831
Experience
Managing Director - Federal Solutions,
NavigationArts, July 2010 to present
I provide strategic leadership for the Federal practice of NavigationArts, winning new business, speaking at industry events, and leading client engagements.
- Landed 8 new clients within 9 months
- Trained entire IA staff on Axure RP software
- Serve as internal subject matter expert on rapid prototyping and usability testing
- Manage a team of consultants tasked with designing mission critical systems for the U.S. Intelligence Community
- Promoted twice in two years
- Clients included: Ernst & Young, Department of State, CoStar, Drexel University, Breitbart.com
Director of User Experience,
Cloudberry Creative, September 2009 to July 2010
Grew the User Experience practice of a start-up digital agency from one consultant to five consultants
- Provided strategic leadership for financial services and healthcare websites
- Developed business requirements, functional requirements, user flows, and prototypes for complex financial web applications
- Clients included: TIAA-CREF and WellPoint
User Experience Lead,
Razorfish, July 2007 to August 2009
At Razorfish, I honed my UX chops, working on Fortune 100 clients alongside some of the best talent in the industry.
- Managed a team of five Information Architects
- Performed rapid prototyping, user research, usability testing for clients in the pharmaceutical, charity, and financial services sectors
- Clients included: Novartis, PCMag, KPMG, Bank of NY Melon
Principal User Experience Consultant,
Aquilent, September 2002 to June 2007
At Aquilent, I led user experience and content management engagements for some of the federal government's most visible websites.
- Established the company's Enterprise Content Management (ECM) corporate service offering.
- Led the redesign of USA.gov, the official web portal of the United States federal government and its Spanish language counterpart, GobiernoUSA.gov
- Led the implementation of the Percussion Rhythmyx 5.7 CMS at the Office of Justice Programs
- Clients included Department of Veteran Affairs, Commodity Futures Trading Commission, USA.gov, Office of Justice Programs, and the National Oceanic and Atmospheric Administration
Senior Web Developer,
M-Cubed Information Systems, March 2001 to September 2002
- Developed government-wide financial reporting systems for the Department of the Treasury
- Developed intranet applications and workflow tools for the Financial Management Service
Information Architect,
The Adrenaline Group, November 2000 to March 2001
- Performed rapid prototyping for first-of-kind B2B and B2C web applications
- Kept my head held high when they laid us off
Senior Web Developer,
M-Cubed Information Systems, January 1999 to November 2000
- Developed government-wide financial reporting systems for the Department of the Treasury
- Developed intranet applications and workflow tools for the Financial Management Service
Web Content Architect,
AT&T Solutions, April 1996 to December 1998
- Developed custom knowledge management systems for AT&T Solutions intranet
Education
- Bachelors of Arts, English Literature, University of Maryland at College Park, 1989-1993
- Additional coursework, Computer Science, University of Maryland University College, 2002-2003
Public Speaking
- Taking Federal to the Streets with Mobile, Adobe User Group Meeting, October 2012
- Overcoming Half-hearted User Adoption, Digital East, October 2011
- Leveraging User Research to Drive Intranet Strategy, KMWorld 2010, November 2010
- Synchronizing Agency Website Redesigns and CMS Implementations, The Gilbane Conference, June 2007
- Content Modeling at the Office of Justice Programs, Percussion Rhythmyx User Group Meeting, November 2006
- CMS Boot Camp, a two-day crash course in Web Content Management for Aquilent consultants, October 2006
- Content Modeling 101, The Gilbane Conference, June 2006
- 60 Seconds with a CMS Vendor, Digital Government Institute's Web Content Management Clinic, December 2004
Papers
Awards
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